Crazy Time - Privacy Policy

Information We Collect

What We Collect

thecrazytime.net is an independent information and review guide covering online gaming content for readers in India and worldwide. We do not operate a casino, process payments, hold player funds, or grant user accounts. The personal data we collect is limited strictly to what is necessary to operate and improve this Site.

Information You Provide Directly

If you contact us via email or a contact form, we collect the name and email address you supply, along with the content of your message. We use this information solely to respond to your enquiry and do not add it to any marketing list or share it with third parties.

Information Collected Automatically

When you browse thecrazytime.net, our hosting infrastructure and analytics tools may automatically record your IP address and approximate geographic region, browser type and version, pages visited and time spent on each page, device type, and the date and time of your visit. This data is processed in aggregate and is not used to identify you personally.

Cookies and Tracking Technologies

This Site uses essential cookies for security and session management, analytics cookies (such as Google Analytics) to measure traffic patterns, and affiliate tracking cookies that activate when you follow links to third-party operators. Crazy Time, which is not affiliated with this Site, may set its own cookies and tracking technologies once you leave our pages. You can manage or disable cookies through your browser settings at any time; disabling essential cookies may affect certain Site functions.

How We Use Your Information

Our Purposes

We process the personal data we collect only to operate the Site, improve our editorial content, respond to reader enquiries, and comply with applicable law. We do not use your data to run gaming accounts, process deposits, or verify player identity, those activities belong solely to the operator, Crazy Time, which is not affiliated with this Site.

Legal Basis for Processing

Where the GDPR or UK GDPR applies, we rely on legitimate interests (operating an informational website), consent (for non-essential and analytics cookies confirmed through our cookie banner), and legal obligation where disclosure is required by law. Visitors from India are additionally protected under the Digital Personal Data Protection Act 2023 (DPDPA), and we treat data-minimisation and purpose-limitation as baseline requirements for all users regardless of location.

Data Sharing and Retention

We do not sell, rent, or trade your personal data. Data may be shared with service providers, including our hosting platform and analytics provider, under strict data-processing agreements that limit their use of your information. Enquiry messages are retained for up to 12 months; anonymised analytics data may be held for longer periods. We do not share your data with Crazy Time or any other third-party operator for their own commercial or marketing purposes.

Your Rights

Rights Under GDPR, UK GDPR, and Indian DPDPA

Depending on your jurisdiction, you have the right to access the personal data we hold about you, request correction of inaccurate data, request erasure of data we no longer need, restrict or object to certain processing, and lodge a complaint with a supervisory authority. Indian residents have additional protections under the Digital Personal Data Protection Act 2023, including the right to nominate a representative to exercise data rights and the right to prompt grievance redressal.

How to Exercise Your Rights

To exercise any of the rights listed above, email us at the address in the "Contact Us" section below. We will acknowledge your request within five business days and aim to resolve it within 30 calendar days. Indian users may also raise a formal grievance with our designated grievance officer via the same email address. For complex requests, we may require proof of identity before disclosing or deleting data. There is no charge for submitting a rights request.

Cookie Opt-Out

You may withdraw consent for non-essential cookies at any time by adjusting your browser settings or revisiting our cookie banner. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. For Google Analytics specifically, you can opt out using Google's official browser add-on, available free of charge.

Contact Us

How to Reach Us

For privacy-related questions or to exercise your data rights, email us at [email protected]. We aim to respond within five business days. Please note that thecrazytime.net is an independent information guide and cannot assist with gaming accounts, deposits, or withdrawals, contact the operator directly for those matters.